Privacy Policy

This Privacy Policy governs your use of the mobile application, Float. By visiting the Float website and/or making use of Float’s mobile application, you are accepting the practices outlined in this Privacy Policy and the Terms of Use. 

Changes to this Privacy Policy

Float may amend this Privacy Policy at any time. Please check this page periodically for changes. Your continued use of the Services following the posting of changes to this policy will mean you accept those changes. If we make any material changes to this Privacy Policy, we will post the updated Privacy Policy here and may notify you by email or by means of a notice on our website. Use of information collected now is subject to the Privacy Policy in effect at the time such information is used.

This Privacy Policy is effective and was last updated on February 4, 2015.

Float’s Privacy Summary

  • We will never spam you.
  • We will not sell, distribute, or reveal your email address or other account information without your consent.
  • We safeguard your information under lock and key.

Information We Collect/You Provide to Us

We receive and store information whenever you interact with our website and/or mobile application. This may include traffic and IP address data from our server logs, cookie information, the pages you request and the URL of the site you came to Float from. Float uses this information to help diagnose server problems, analyze trends and administer the website. In addition, Float may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use Float. At any time, you can choose not to provide us with specific information, but you may not be able to take advantage of all of our features. Float personnel may have access to user information if necessary to the normal course of Float business. We collect your information to help us better understand market information and trends. This information allows us to provide our users with a customized, efficient experience. We know that you care about how your personal information is used and shared and we take your privacy very seriously.

Email Communications

Float may send out opt-in e-mails with Float-related news, surveys or promotions. We will never provide your email address to a third party without your explicit permission.


If you, as a consumer, choose to contact a real estate agent through the Services by filling out a contact request or other request form through Float, you authorize Float to provide your name and contact information and other identifying information you provide to the real estate agent you choose. Further, if you elect to request pre-approval from a lender in connection with your contact with a real estate agent, you authorize Float to provide your name andcontact information and other identifying information you provide to the participating lender. You acknowledge that, by submitting your contact request or other request form on Float or by electing to request pre-approval, you may receive telemarketing calls from or on behalf of the real estate agent or lender at the telephone number(s) you provide. The Services may provide phone numbers that can connect you with Float, its service providers, or other third parties, such as real estate agents and mortgage brokers. Some of the numbers listed may be routed through a third party service (“Calling Service”). Calls through the Calling Service may be recorded or monitored for quality assurance and customer service purposes. In the event that you make a call to Float or through a Calling Service, you consent to such recording and monitoring. Float will treat recorded calls in accordance with its Privacy Policy.


We put a cookie on your computer to help us keep track of when you were last on the site, where you last searched and how you’re using our services/application. While you are free to disable cookies on your browser, we recommend that you leave cookies activated to use some of Float’s most useful features.

Keeping Information Secure

Your Float account information is protected by a password for your privacy and security. Your password is encrypted on our server, and is known only to you. Only employees who need personal information to perform a specific job (for example, a customer service representative) are granted access to your account information.

Ways to Control Display and Use of Your Information

By visiting your you can correct, amend, add or delete personal information on our website. However, even after you update information, we may maintain a copy of the original information in our records.

Contact Us

If you have any additional questions about this Privacy Policy, please email us at